Careers and Vacancies

Trafford Carers Centre supports unpaid carers through a holistic approach to health & wellbeing.

As part of the Carer Engagement Team which supports carers to achieve positive outcomes, your role will help carers (and the person they care for) to maximise their household income through identifying benefits or other entitlements that they may not be accessing. Typically, we help carers to access Carers Allowance, Attendance Allowance, Pension Credit, widowed benefits and bereavement support.

Since 2017 we have supported carers to access £3.9 million of unclaimed entitlements and improve financial situations.

Role:

• Meet with carers to explore their full benefit entitlements
• Help to complete claim forms such as Attendance Allowance, Pension Credit, Blue Badge, Council tax reduction etc.
• Provide advice and guidance on ‘next steps’ to be taken after the completion of a claim form (mandatory reconsiderations & appeals)
• Build relationships with key partners to support delivery of the role
• Identify need and signpost to debt advice
• Through carer interactions, identify and refer carers to relevant teams for support
• Support development and delivery of a calendar of events & activities linked to national events & campaigns including but not limited to Carers Week (June) and Carers Rights Day (November)
• Support volunteers to enhance the service offer to maximise income for carers

Building Partnerships and Relationships to enable wider support for Carers, complementing TCC’s services

• Build relationships with key partners to enhance carer support and increase carer awareness
• Support delivery of key events and activities including Carers Week, Carers Rights Day, outreach clinics and workshops

Working with colleagues to develop resilience of organisation

• To log and record attendance, impact and other data necessary to the organisation’s needs
• Monitor and evaluate efficiency and effectiveness of project/outreach/workshop activity
• To support strategic development of Trafford Carers Centre

Marketing and Communications:

• To contribute to the delivery of a 16 page quarterly newsletter to carers
• To maximise use of Trafford Carers Centre website and social media for communicating to carers and supporters
• To ensure brand awareness in all marketing activity and materials produce

Full Job Description

Trafford Carers Centre is seeking an inspiring individual to join the team as our Carers Nurse. Working independently from other clinical staff you will deliver holistic health checks and reviews supporting unpaid carers to manage good physical and mental health.

As Carers Nurse you will hold a relevant nursing qualification with a recognised body and have a minimum of 3 years’ experience as an adult RGN or RMN. You must be confident in communicating with GP practices and other professionals.

As a member of the Trafford Carers Centre team you will support the operational delivery of carer support to meet the requirements of a statutory funded contract, which includes but not limited to demonstrating impact, safeguarding, building and maintaining stakeholder partnerships and ensuring carers experience a welcome and open environment.

Due to the nature of their caring role carers often neglect their own health, putting the needs of the care receiver ahead of their own, which can lead to a number of health issues.

The post holder will need to exercise initiative, good judgement and react to unplanned and irregular events.

Main duties and responsibilities:

• Carry out health assessments with carers (onsite, in the home or community setting), providing options, choice and control to the carer including, but not limited to:
• BMI
• Blood pressure
• Diet
• Smoking cessation
• Exercise
• Non fasting cholesterol and blood glucose testing
• Mental health assessment using GAD-7 PHQ-9
• Life style
• Alcohol intake
• Screening checks
• Prepare timely health check summaries to send to carers GP and liaise with any GP’s and their practice staff in relation to any health check queries
• Practice infection prevention in line with health checks
• Participate in and contribute to the training of staff as appropriate to experience of the post holder
• Support volunteers helping to support the Carers Nurse in delivering the health check service
• Ensure effective administration and correct record keeping in line with policies and procedures including, but not limited to, data protection and confidentiality
• Be involved in the planning, delivery and evaluation of health events and other related carer activities and events such as Carers Rights Day and Carers Week

Trafford Carers Centre is seeking an inspiring individual to shape, influence and drive forward our organisation to deliver services that best meet the needs of unpaid carers supporting someone in Trafford.

Trafford Carers Centre has been a vital service for carers, supporting them throughout the breakdown to access carers assessments, emotional support and peer support activities to help reduce the impact of caring and prevent carer breakdown. As a result of increasing numbers accessing the service we are now seeking to recruit an experienced worker to join the team and offer support to carers both through assessments, signposting and connecting with peers.

As part of the Adult Casework Team you will be responsible for the operational delivery of Carersline, our telephone system which is the main incoming communication portal with and for carers. You will be taking calls from existing Carers, and new, to answer their questions, to take referrals to direct people to advice, guidance and support.

The post holder will have a pivotal and influential role in developing our interactions with carers, other agencies and professionals and demonstrating impact.

You will have proven experience relevant to the role. With a strong emphasis on supporting people, quality assessing, impact measurement, building successful partnerships, delivering results and inspiring others. You will work effectively in collaboration with funders, VCSFE groups and carers.

Main duties and responsibilities:

• To ensure new carer details are properly recorded directly on CharityLog our new client recording system. To ensure that all relevant referral information is taken to positively enable Adult Caseworkers to undertake carers assessment to address all aspects of need.
• To support a team of volunteers and student placements to deliver carer support on Carersline.
• To maintain records of volunteer and student involvement.
• To support safeguarding issues arising through Carersline.
• To support strong and effective external relationships and partnerships to enable carer support.
• To support the Adult Case Work Team where required to.

Management and performance:

• Take a strategic role across Carersline operational services, working alongside and supporting Adult Case Work team responsible for casework.
• To support the review of Carersline impact on the services provided to new and existing carers.

Partnerships and Communications:

• To maximise use of Trafford Carers Centre website and social media for awareness raising initiatives.
• To attend stakeholder events to promote Trafford Carers Centre as appropriate.

Full Job Description