Current Vacancies


Job Title:                              Volunteer Coordinator

Salary:                                   Scale Point 23 –   £21,315.00

Hours:                                   35 hours per week (flexibility for occasional evening and weekend work)

Accountability                      CEO

Location                               Based in Sale Main Office –   19b School Rd M33 7XX


Job Summary  


Trafford Carers Centre, is the Lead provider for Trafford Council and Trafford CCG to deliver first line support and information services to unpaid carers in Trafford.

The post will be responsible for the recruitment, training and running of all volunteers and volunteer programmes in the Charity. Several sub volunteer projects will be coordinated and developed informed by best practice and development of exemplar policy development.

Main Duties

  1. Development of Exemplar Volunteer Policies and procedures, including risk assessments on behalf of the Charity
  2. Organising, planning and evaluating recruitment campaigns for Volunteers
  3. Developing support systems and supervision protocols for Volunteers in the Charity
  4. Devising training and educational activities for Volunteers as well as continuing support and assessment of volunteer work
  5. Development in conjunction with Senior Management and CEO, specific programmes with opportunities for Volunteer recruitment throughout all areas in the Charity
  6. Development in conjunction with Fundraising manager, a Sub team of Community Fundraisers to support income generation
  7. Run Annual Award event on behalf of the Charity for Volunteers
  8. Manage budgets and resources, including the reimbursement of expenses

Benefits for Volunteer Coordinator 

  • 25 days annual leave (pro rata)
  • Full induction programme
  • Access to training
  • Bupa Health Cash Plan and Counselling Service


Person Specification

E= Essential

D= Desirable

  • excellent communication skills


  • strong interpersonal skills, to deal with a diverse range of people


  • experience of managing or coordinating projects and volunteers (paid or unpaid)
  • an empathy with volunteers and an understanding of their needs
  • the ability to deal with information in a confidential manner and respond with sensitivity
·         good organisational skills and the ability to manage a variety of tasks E
  • administrative and IT skills, and an ability to maintain records and produce clear written and oral reports
  • experience of working across different sectors and developing links with other agencies
  • a flexible and non-judgemental approach to people and work.


  • the capacity to inspire and motivate others
Degree or relevant qualification in Social Care, Sociology or Psychology D
Previous experience in Volunteer Coordination D


Please complete the application form below and send to: by 12pm on 19 Nov 2019 

TCC Application form


Volunteer Coordinator Job Description


Job Description

Job Title:                                          Caseworker (BAME Communities)

Employed By:                                  Trafford Carers Centre

Reports To:                                      Centre Manager

Hours:                                              17.5 Hours per week (Wednesday to Friday between the hours of 9:30am – 4:30pm)

Salary:                                              £18931.68 pro rata (25 days Annual leave pro rata)

Base:                                                Trafford Carers Centre

Essential Requirement:                  Use  of Microsoft Office, Fluent in English, Urdu, Punjabi & Gujarati


Trafford Carers Centre is looking for an experienced and passionate Support Worker to work with unpaid Carers.

This is a part time role (17.5 hours per week, Wednesday to Friday between the hours of 9:30am – 4:30pm) with a salary of £18,931.68 pro rata.

The right candidate will have experience of managing a caseload and good knowledge of provider services across Greater Manchester that can help carers lead a better life. The candidate must be able to speak English and at least one other language including Urdu, Punjabi and Gujarati. You must have a strong awareness of issues affecting BAME (Black, Asian and Minority Ethnic) communities particularly in relation to the impact of caring.

Your role will be to work as a team on a busy helpline as well as delivering statutory carer’s assessments through a conversation model and to bring an enthusiastic yet empathetic approach to supporting carers across Trafford. The role will also involve outreach support at Limelight in Old Trafford on a regular basis.

Trafford Carers Centre, is the Lead provider for Trafford Council and Trafford CCG to deliver first line support and information services to unpaid carers in Trafford.


Requirements for Support Worker:

  • Previous experience of casework
  • Positive, welcoming attitude and good communication skills
  • Ability to speak English and other languages such as Punjabi, Urdu and Gujarati
  • Ability to identify carers and their support needs
  • Ability to work effectively and positively as part of a team
  • Ability to think on your feet
  • Knowledge of key services across Greater Manchester
  • Knowledge of issues affecting BAME communities in relation to caring
  • Knowledge of Care Act 2014
  • Sound organisational and IT skills
  • Ability to keep concise and accurate records
  • Flexibility to work hours as determined by the organisation, this is a part-time position (17.5 hours per week).
  • Full driving licence and insurance to use your car for business purposes.


Responsibilities for Support Worker

  • Manage a caseload delivering statutory carers assessments, support, guidance and advice
  • Deliver helpline support offering guidance and advice
  • Maintaining a high level of record keeping
  • To work with multi-agencies to raise awareness of carer issues and widen identification network.


Benefits for Support Worker

  • 25 days annual leave (pro rata)
  • Full induction programme
  • Access to training

Please complete the application form below and send to: by 12pm on Thursday 31st October


All workers will be expected to maintain a high standard of practice, which recognises the rights of the individual to have assurance that any information given will be treated with the respect and privacy consistent with the organisations overall social and professional responsibilities.

TCC Application form





Trustee of Trafford Carers Centre

Trafford Carers Centre has been providing support and guidance to unpaid carers for over 21 years.

In the recent years, following the enactment of the Care Act 14, the centre has developed an extensive range of Health and Wellbeing services alongside its provision of carer support, guidance and assessments.

We have in these years also developed a range of Commercial enterprises in order to increase our independent / unreserved income generation.

The Centre is funded by an integrated contract on behalf of Trafford Council and Trafford CCG, senior staff effectively contribute to the following external boards and committees:

  • Dementia Strategy Board
  • Safeguarding Board
  • Greater Manchester Carers Partnership
  • England Committee – Carers Trust

Summary of the role

As a member of the Board of Trustees you will:

  • Provide strategic oversight and leadership, ensuring that Trafford Carers Centre pursues its stated objectives through its vision and mission
  • Ensure that Trafford Carers Centre operates in accordance with the principles of good governance, complying with its Articles of Association, charity law, company law and any other relevant legislation or regulations


Main responsibilities of a Trustee

  • To work with internal and external stakeholders in pursuance of Trafford Carers Centre’s aims and objects, as defined in the Articles of Association, and to act in accordance with Trafford Carers Centre’s values and principles
  • To contribute to the Board’s role in providing strategic direction for Trafford Carers Centre; setting an overall strategy, approving the business plan and budget, defining goals and targets, evaluating performance, and taking appropriate action with regard to risk management
  • To ensure that Trafford Carers Centre complies fully with all relevant legislation and regulations including, but not limited to, company, charity, employment, and health and safety law
  • To ensure that Trafford Carers Centre uses its resources exclusively in pursuance of its charitable objects, with funds being used to best and most appropriate effect
  • To safeguard the good name and values of Trafford Carers Centre
  • To ensure the financial stability of Trafford Carers Centre, and to protect and manage the assets of the charity ensuring the proper investment of its funds
  • To ensure the effective and efficient administration of Trafford Carers Centre, including having appropriate policies and procedures in place
  • To promote collaborative working and communication across the charity
  • To be responsible for the appointment, supervision, support, appraisal and remuneration of the Chief Executive
  • To attend and contribute to Board Meetings and Sub-Committees as appropriate
  • In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience, he or she has to help the Board of Trustees reach sound decisions


Essential knowledge, skills and experiences

  1. Demonstrable understanding of and commitment to Trafford Carers Centre and its strategic objectives
  2. A commitment to the values and principles of Trafford Carers Centre
  3. A commitment to champion the services of Trafford Carers Centre
  4. An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
  5. An ability to analyse information; use good, independent judgment; and a willingness to challenge constructively when necessary
  6. An ability to work professionally and respectfully as a member of a team, making collective decisions which support the vision and mission
  7. A commitment to ongoing training and development
  8. A commitment to equality and diversity
  9. A willingness to devote the time and effort needed



As Trafford Carers Centre evolves as an organisation it requires within its Board sufficient varying expertise and experience in a wide range of areas. In particular, we are currently looking for Trustees who can demonstrate knowledge and experience of at least one of the following:

  • Financial management
  • Income generation & Business Development
  • Legal/statutory framework knowledge of Charity Commission & Companies House
  • Marketing & Public Relations
  • HR


We also welcome relevant knowledge and experience which relates to either the work of Trafford Carers Centre or to the workings of the third sector.

Invitation to open sessions

For an in informal discussion on the role, please contact Gavin Williams CEO of Trafford Carers Centre, on 0161 848 2402.  We welcome applications from all aspects of the community, an understanding of the roles of unpaid caring would be desirable.

In addition The CEO will hold 3 open sessions for any candidates to visit and discuss the roles – these will be:

  • 8th of August 6-7pm at Trafford Carers Centre
  • 15th August 6-7pm at Trafford Carers Centre
  • 21st August 6-7 pm at Trafford Carers Centre

If successful, new Trustees are given a full tour of services, staff and overview of the organisation’s policies and procedures, new trustees are assigned a partner Trustee to support their development during the first 6 months of their role.

For additional information about Trustee roles please visit